Return/Refund Policy

POLICY RETURN DEADLINE:

We hope you love your purchase! But, if you are not completely satisfied for any reason, you can send it back to us for an exchange or a refund within 14 days. 

Legal Jargon: All returns returned must not show any wear and must be unwashed. Please include your packing slips when possible. We are not responsible for missing or undelivered returns. Returned garment must be intact in sellable condition. Exchanges/Refunds are processed within 3 days of receiving. You will receive a confirmation by email when your exchange or refund is processed. We will not be able to process your exchange without having your original order back to us. In case merchandise is not available for exchange, you will be reimbursed. We will refund the card you used for the original purchase for the purchase price of the merchandise.

  

RETURNS (IF APPLICABLE):

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  

LATE OR MISSING REFUNDS (IF APPLICABLE):

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please use the Contact Us the top of the page and send us an email. We will reply within 24 hours of hearing from you.

   

EXCHANGES (IF APPLICABLE):

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email by clicking the contact us at the top of this page.

We make sure to answer all emails within a 24 hour timeframe.

  

SHIPPING:

To return your product please email us for instructions we will answer your email within 24 hours. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

Please ship all returns to:

American Colors ATTN: RETURNS

1130 East Linden Ave

Linden, NJ 07036